A BRAND BY HILL INTERNATIONAL

OUR

PRODUCTION

PROCESS

First Correspondence

To order from BIG HOPE, each customer must contact our sales team. We like a personal, direct approach via email or our WhatsApp service. We discuss the ideas and vision of the client's brand/product to get an idea of what the customer is desiring. We then discuss which productions are required for this and which details fit the customer's budget.

Design Service

We connect you with Professional designers in case you need to complete your designs or Tech packs.

Sample

Once tech packs are understood and agreed, we’ll give you an estimate of the production cost for a sample and final production. If everything is ok, the invoice will be sent to you. The making of a sample is handmade and made by one person. This can lead to inconsistencies and minor errors regarding your final desired product. The high-tech machines are not used in sampling, so expect the sample to be about 80% of your expectation of the desired result. An exception can be made here in consultation. Once the invoice has been paid, we start the process.

Sample review

When the customer has received the sample, we need their approval so we can create a bulk order. Adjustments made between sample and bulk productions are possible but need to be discussed prior to bulk production. BIG HOPE is not responsible if customer suggests changes after the initiation of production process. Although we assure full support where possible.

Bulk production

When everything is discussed and arranged, the real work can begin! To start the bulk order, we calculate the bulk production price again. We then ask the customer to provide all information: Techpack, sizes & numbers by email.

When payment is complete, bulk production begins. The production time is based on types of products and quantity.

Shipping

When the production is ready, the production arranges the shipment with a third party. The customer will immediately receive a message from our team with the necessary information for the shipment. After a while, the customer has the products at home and ready to sell!

Last but not the least, our customers are our partners.